Privacy Policy
The official website www.pionex.academy and related mobile applications (hereinafter referred to as the “platform”), provides online users with digital currency transaction solutions and services.
Our platform respects and protects privacy of all users who use the platform network services. In order to provide with more accurate and personalized services, our platform will use and disclose your personal information in accordance with the provisions of this privacy policy. When you agree with the platform registration service agreement, you are deemed to have agreed to the entire content of this privacy agreement. This privacy agreement is an integral part of the platform network service usage agreement. Please note that the platform will check and update the privacy policy from time to time, and we hope that you regularly review the content of this agreement to ensure that you understand the latest version. If you have any further inquiries about the privacy policy, please contact support@pionex.academy.
Scope of Application
A) When you register for a platform account, you will provide your personal information according to the requirements of the platform;
B) When you use the network services or visit platform web pages, our platform will receive and record the information on your browser and/or computer, including but not limited to your IP address, browser, language, and data, such as the date and time of access, feature information, and browsing history;
C) Personal data obtained by the platform from business partners through lawful act.
The Privacy Policy, however, does not apply to:
A) Keyword information when using the search service provided by the platform;
B) Relevant information, including but not limited to the posts published on the platform;
C) Violation of legal regulations or platform rules and the measures has taken by the platform against you.
Information Use
A) The platform may provide you with information that you are interested in, including but not limited to our product and service information, or those related to platform partners (prior consent is required).
B) The platform may collect and share your personal information with our business partners. The platform will urge business partners to protect your confidential information in accordance with the terms of the privacy policy.
Information Disclosure
Under the following circumstances, the platform will disclose your personal information in accordance with legal requirements:
A) Disclosure to a third party with your prior consent;
B) In order to provide products and services upon you request, the platform must share your personal information with third parties;
C) Disclosure to a third party or judicial organization or administration in accordance with relevant provisions of any written laws;
D) If you violate relevant laws, regulations or platform service agreements or relevant rules;
E) If you are a qualified intellectual property complainant and have filed a complaint, you should disclose it to the respondent;
F) Disclosure in accordance with laws, regulations or website policies.
Information Exchange
The information and personal data collected by the platform will be stored on the server of the platform and/or its affiliates. This information and personal data may be transmitted to your country, region or the country or where the platform collects the information and data.
Use of Cookies
A) If you do not decline to accept cookies, the platform will allow and/or access cookies on your computer so that you can log in or use platform services that rely on it. The platform uses cookies to provide you with personalized services, such as promotions.
B) You are able to accept or decline the cookies. You can decline to accept cookies by modifying your browser settings. However, if you decline to accept cookies, you may not be able to log in or use platform network services that rely on it.
C) This privacy policy will apply to information obtained through cookies.
Information Security
A) Security protection function is applied to the platform account. Please keep your user name and password properly. The platform will ensure that your information is not lost, abused or altered by security measures, including encrypting passwords. Despite the aforementioned security measures, please note that there is no perfect security measure of the information network.
B) When using platform network services for online transactions, please protect your personal information properly. If you find that your personal information has been leaked, herein platform user name and password, please contact customer service immediately to take corresponding measures.
Disclaimer
In the following situations, this platform does not bear any responsibility:
A) Any personal information leakage caused by sharing password or registered account with others.
B) Any information leakage, loss, theft or tampering caused by force majeure that affects the operation of the information network services due to cyber attack, computer intrusion, and/or government shutdown, etc.
C) Personal information leakage caused by third party websites linked to our platform and/or any legal disputes and consequences that caused by this matter.
External Link
The platform is not responsible for privacy management of the external links. When redirecting to an external website, users should read the privacy policy of that website. The privacy policy provided by the platform is only used for collecting and managing user information.
Contact Us
If you have inquiries about our privacy policy, please email us at support@pionex.academy.
Risk warning: Leveraged trading is an activity with high market risk. While it may bring huge profits, it may also cause you to suffer huge losses. Past returns are not indicative of future returns. Severe price fluctuations may result in your entire margin balance being liquidated. The information provided here should not be considered financial or investment advice from our platform. All trading strategies are at your own discretion and risk. Our platform does not assume any responsibility for any losses that may occur due to your use of leverage.
Update: 10/01/2025
Disclaimer
Update: 10/01/2025
This disclaimer should be read together with Privacy Policy. This disclaimer is to help you understand the potential risks that it may have caused on our platform.
Purpose
The purpose of the platform is to provide professional, safe and reliable education and asset management services to digital asset users around the world, without violating relevant laws and regulations. We are committed to promoting legal and transparency in business and maintaining a good reputation for platform users and regulators of digital asset management.
Business Model
We are a global digital asset management platform with several relevant methods in the crypto world. Platform users can log in to our app and/or related mobile web to receive services.
Risk Disclosure
Trading or holding digital assets may be at high risk. Therefore, you should carefully consider whether you are suitable for the trading, depending on your financial situation.
Regulatory Environment
Digital assets are not money or legal tender. Digital assets such as Bitcoin and Litecoin are not backed by any government or central bank. At different times, we may have insights into government supervision modes; however, we will always fully comply with the rules and regulations of the countries in which we operate. At the same time, we regularly discuss with regulators and business partners the best solution to supervise digital asset business. In order to maintain a good reputation in the digital asset exchange market for compliance issues, if your country or region belongs to a regulatory jurisdiction that specifically prohibits digital asset trading or is included in the list of relevant sanctioned countries, you should stop using our services.
The entire content of this agreement is made in accordance with relevant laws, and its establishment, interpretation, content and execution are subject to relevant laws and regulations. If users of this website violate the provisions of this statement and violate relevant laws, as a service provider, our platform is obligated to improve the rules and services, but does not violate the motives and facts of relevant laws, and does not bear any joint and liability for the actions of users.
Anti-Money Laundering/Counterterrorism Solutions
Through a risk-based multi-level control system, we have designed our anti-money laundering and counterterrorism solutions to reasonably prevent money laundering and terrorist financing.
Our solutions include user identification procedures authentication, such as verification of the individual and corporate users. In addition to obtaining identification documents, we also obtain information on beneficial owners/natural persons of their institutions from users who are not natural persons.
If there is suspicious trading activity, we will submit a suspicious trading activity report to the local regulatory agency as appropriate. Suspicious transactions herein are inconsistent with legitimate business or daily transaction activities known to our users.
Anyone who logs on to this website directly or indirectly using the services shall be deemed to voluntarily accept the website disclaimer.
Risk
5-1 Digital asset transactions are considered at high risk. Digital assets are not backed by any government or central bank. Trading or holding digital assets may be at high risk. Therefore, you should carefully consider whether you are suitable for the trading, depending on your financial situation
5-2 In any and all cases, we shall not be liable for any punitive, indirect, incidental, special or joint loss or damage arising from the use of the platform, including but not limited to indirect damage loss, loss profits, interruption of transactions, loss of business information or any other related fields.
5-3 There is a risk of loss in investing in financial products, and we does not assume any responsibility for losses incurred by customers’ investment activities.
5-4 Due to malicious attacks by internet hackers, network server failures and other unpredictable factors, marketing information and other security related information may have errors or delays.
5-5 The information, marketing data, charts, diagrams, news, posts, comments, reviews, financial data, shareholder analysis, valuation analysis contained within our app is believed to be accurate and a timely source. Neither Pionex Academy Terminal, its affiliates nor its content providers can:
(1) Make any statement or guarantee regarding the reliability, accuracy or completeness of the information;
(2) Guarantee that any information contained within our app is uninterrupted or error-free; or
(3) Will bear any responsibility for the use or information dissemination.
Where permitted by law, our app and its affiliates have made it clear that they will not cause any direct, indirect, special, incidental, consequential or punitive loss or damage to individuals or entities based on the information contained within our app, including but not limited to any errors or omissions in the information contained within our app, and assume legal responsibility to anyone.
The above information:
(1) For reference only;
(2) Does not constitute a recommendation for any financial product;
(3) Unless expressly authorized, it shall not be copied or redistributed;
(4) Can be withdrawn from time to time.
The above information is not intended and does not constitute an offer or active solicitation to purchase or sell any financial instrument. The value and return of investment may rise or fall. Past performance cannot guarantee future performance.
5-6 The network terminal equipment and software system may be subject to illegal attacks or virus infections, resulting in failures.
Other Conventions
This platform has the final right to interpret this agreement within the scope permitted by law. If there is any conflict between these statements, the relevant laws and regulations shall prevail.
Subscribe to our newsletter
Gateway to Success in the Crypto World
pionex academy©2025 all rights reserved
